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【国际标准】 Information technology -- Service management -- Part 2: Guidance on the application of service management systems
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标准简介适用范围：
暂无
标准号：
ISO/IEC 20000-2:2012 EN
标准名称：
Information technology -- Service management -- Part 2: Guidance on the application of service management systems
英文名称：
Information technology -- Service management -- Part 2: Guidance on the application of service management systems标准状态：
REVISED-
发布日期：
2012-02-14 -
实施日期：
出版语种：
EN
- 其它标准
- 上一篇： ISO/IEC 20000-2:2012 EN d02e75c5 Information technology — Service management — Part 2: Guidance on the application of service management systems
- 下一篇： ISO/IEC 20000-2:2012 FR 35feee38 Information technology -- Service management -- Part 2: Guidance on the application of service management systems
- 推荐标准
- ISO/IEC 20000-1:2011 FR fabe6b22 Information technology - Service management - Part 1: Service management system requirements
- ISO/IEC 20000-2:2012 EN d99a5588 Information technology -- Service management -- Part 2: Guidance on the application of service management systems
- ISO/IEC 20000-2:2012 FR 35feee38 Information technology -- Service management -- Part 2: Guidance on the application of service management systems
- ISO/IEC 20000-3:2012 EN 0fdd8429 Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
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- ISO/IEC TR 20000-17:2024 EN 500806fe Information technology - Service management - Part 17: Scenarios for the practical application of service management systems based on ISO/IEC 20000-1:2018
- ISO/IEC 20000-1:2011 EN e846ec58 Information technology - Service management - Part 1: Service management system requirements
- ISO/IEC TR 20000-10:2015 EN 14e16462 Information technology - Service management - Part 10: Concepts and terminology
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- ISO/IEC TR 20000-5:2013 EN 244054d0 Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1
- ISO/IEC TR 20000-10:2015 FR 59fb66c2 Information technology - Service management - Part 10: Concepts and terminology
- ISO/IEC TR 20000-4:2010 EN b3f822cc Information technology -- Service management -- Part 4: Process reference model
- ISO/IEC TR 20000-9:2015 EN 004831f6 Information technology -- Service management -- Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services
- ISO/IEC TR 20000-12:2016 EN 76baca18 Information technology - Service management - Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC
- ISO/IEC TR 20000-7:2019 EN 1571e832 Information technology - Service management - Part 7: Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013
